Project evaluation
Experienced project manager and evaluator – including evaluation of EU-funded projects – backed up by 10 years project management in a PRINCE2 environment. Recent work as a consultant includes evaluation of the use of Lean in an English NHS Hospital Trust and the evaluation of Enfield Homes’ customer outreach programme.
“Andrew’s rigorous evaluation enabled us to demonstrate the benefits of our pilot outreach programme and provided the necessary data to support our Board’s decision support the establishment of a mobile outreach service to our customers.”
Bob Heapy – Chief Executive, Enfield Homes
“In my experience, Andrew has proven himself to be to be a very safe pair of hands. He completely understands the customer service transformation agenda, having delivered it himself in numerous authorities.
If I have a time critical piece of written work or short complex project I think it is sometimes easier to entrust it to a seasoned manager , rather than have it delivered by time pressed junior staff, or to train up a temp. There’s less briefing and less supervision, and it’s a fast , no nonsense approach. You can be completely confident of getting high quality deliverable within an agreed timescale. Its actually a very cost effective way of getting things done.”
Monika Singh – Interim Head of Customer Access, Enfield Homes
